Our Publications

This study aimed to co-design solutions to improve access and engagement in pediatric telerehabilitation. Through interviews, caregivers and clinicians identified both barriers and success with telerehabilitation. Interviews and meetings with caregivers, clinicians and Children Treatment Centre management highlighted the importance of communication, consistency and connection. The findings emphasize how addressing these factors can reduce barriers and improve the experiences of families using telerehabilitation services.

This study looks at the experiences of caregivers and clinicians using pediatric telerehabilitation and how it can be sustained beyond the COVID-19 pandemic. Through interviews, five key factors for success were identified:

Child engagement
The value of the service
Preparation for the service fit of the telerehabilitation model
Providing families with a choice.

The findings highlight the importance of being prepared, informed, and flexible to better support access to care through telerehabilitation services.

This study evaluated the “Bright Ideas” program an initiative by KidsAbility’s Rocket Discovery Centre aimed at developing solutions to improve services at KidsAbility. Through interviews and focus groups with staff, the study identified both successes and challenges, including barriers like limited time and resources. The findings highlight the program’s potential for driving change through innovation.

This study examined the impact of reducing the booking horizon (the time between making an appointment and the appointment itself) on last-minute cancellations and no-shows at KidsAbility. By shortening the booking horizon from 12 weeks to 4 weeks, the study found a significant reduction in both the rate and variance of cancellations and no-shows.