KidsAbility moved quickly to virtual appointments, or telerehabilitation, during the early days of the COVID-19 pandemic. These appointments allowed families to continue receiving support from their therapists. As we transitioned back into the clinic, KidsAbility recognized the value of retaining virtual care for certain types of appointments.
Meaghan Reitzel, a previous occupational therapist at KidsAbility, undertook her PhD research with McMaster University and KidsAbility. Her findings from this research highlighted 3 key areas that are pivotal in influencing the engagement of families in telerehabilitation before, during and after appointments. We call these the 3C’s.
